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Customer Support

Customer Support

Contact Us

 

Phone  Live Chat

By Phone

By Live Chat

Toll Free Local & International Click here to chat live with one of our representatives during regular customer support hours.
800.672.8739 Illinois - 217.365.4544
Florida - 239.790.8000

 

Branch Locations

 

Twitter

In Person

By Twitter

With branches in Illinois, Indiana and Florida, Busey promises to make your banking hassle free.
Click here to find a location near you.

@BuseySupport

Please do not share any account or other personal financial information on Twitter.

 

 Email

 

 Mailing Address

By Email

By Mail

Click here to send a secure message.
Response provided within one business day.
Corporate Mailing Address

Busey
100 W. University Ave.
Champaign, IL 61820

Customer Support Hours

Central Time
Monday - Friday 7:30 a.m. to 8 p.m.
Saturday 8 a.m. to 5 p.m.

Eastern Time
Monday - Friday 8:30 a.m. to 9 p.m.
Saturday 9 a.m. to 6 p.m.

To report a lost or stolen Debit MasterCard® after banking hours please call 800.264.4274
To report a lost or stolen Visa® Credit Card please call 866.234.4691

 

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  • Our Institutino is Rated 5-Stars by Bauer - Awarded June 2014
  • Better Business Bureau
  • Certified Green Business
  • Powered by Norton
  • Equal Housing Lender
  • FDIC

 

 

 

 

With five lines of business—personal, mortgage, commercial, cash management and wealth management—working together as One Busey, we can meet all your financial needs with confidence. Customers who partner with us are rewarded with the Busey Advantage—regional capabilities and local priorities. It's a commitment that has stood the test of time.

On the personal side, Busey Bank promises to make your banking hassle free with smart personal checking and savings accounts, convenient online banking and mobile banking solutions and consumer loans. Whether you are ready to buy your first home or simply want to refinance the one you currently own, our practical home mortgages, participation in a wide range of special loan programs and in-house mortgage expertise mean your home loan is tailored to your individual needs.

From opening your first business checking account or loan to creating a strong succession plan, Busey can help you manage your growing business. Our business banking, lending and cash management solutions give you the tools you need to keep your business successful and nimble. Our participation in a wide variety of specialized programs and in-house credit expertise allow us to tailor commercial lending packages to your unique situation and make faster credit decisions. Busey knows that cash flow is the lifeblood of a business—whether you need help with receivables, payables, liquidity, fraud protection or information reporting, we can customize your cash management solution to your growing business' needs.

You've earned it. We'll grow it. Busey Wealth Management provides asset management, investment and fiduciary services to individuals, businesses and foundations. We build a team of local professionals around your needs to establish the best strategy for your situation. We work closely with you to develop a personal, comprehensive plan that will help you meet your goals and objectives through each phase of the wealth management process.

 

Innovative Banking. Simplified.

It's your money, and you should be able to access your accounts whether you're out shopping or out of the country.

Busey makes it easy to securely manage your finances whenever you want, wherever you are.

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First home. Or dream home.

There's no place like it.

Busey promises to find the home financing that's best for you - whether you're just starting out, tired of renting or purchasing your dream home.

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A top partner for your bottom line.

You've worked hard to realize your dream of opening a business.

Busey promises to partner with you so you don't have to handle difficult decisions alone.

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You earn it. We'll grow it.

After years of hard work, you want to see your efforts pay off - literally.

Busey promises to make your money work for you.

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Our customers are our neighbors.

When it comes to navigating your unique financial journey, you want a partner who understands who you are, where you came from and where you are headed.

Busey promises expert advice to guide you through every important financial decision.

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Our roots run deep.

With roots that trace back more than 145 years, our professional farm managers are entrusted to care and maximize value for landowners controlling a combined 100,000+ acres of prime farmland in Illinois.

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A top partner for your bottom line.

You've worked hard to realize your dream of opening a business.

We'll build a relationship with you so you don't have to handle these difficult financial decisions alone.

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Your Dream. Our Promise.

You have big dreams.

Busey promises to help you realize those dreams.

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