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Learn more about the Busey Promise.A partner for purpose and progress.

How Do I...

Find answers fast via our Knowledge Base or see below for our top 5 Frequently Asked Questions.

How do I open an account with Busey?
How do I change my address?
How do I reorder checks?
How do I stop payment on a check?
How do I sign up for Busey ebank?

Q: How do I open an account with Busey?
A:  There are several ways you can open an account with Busey. Please select the one most convenient for you.

  • Visit any Busey branch and speak with a Personal Banker.
  • Visit any Personal accounts page and click on the Apply button next to the account description that best meets your needs. Alternatively, you can use the Open An Account link on the home page. 

Q: How do I change my address?
A:  There are several ways to change your address with Busey.

  • Log in to Busey ebank and click Online Forms. Complete the Change of Address form and click Submit to change it online. Please allow 1-2 business days for the changes to take effect.
  • Complete and print the Change of Address form, then drop it off at any Busey branch or mail it to the address on the form.
  • Use the Change of Address form on the back of your paper statement. Complete the form and either drop it off at any Busey branch or mail it to the address on the statement.
  • Send us a letter. Please include your name, old and new addresses and any other information that needs to be updated and sign it. Mail the letter to Busey, Attn: Data Entry, P.O. Box 17430, Urbana, IL 61803-7430.
  • Visit any Busey branch to complete a change of address form.

Q: How do I reorder checks?
A:  Order or reorder checks one of four ways:

  • Log in to Busey ebank and click Check Reorder.
  • Complete the reorder form in your current box of checks. You can either mail the form or drop it off at any Busey branch.
  • Visit any Busey branch and speak with a Personal Banker.
  • Speak with an online personal banker at 800.672.8739 option 2.
  • Visit the Deluxe website.

Q: How do I stop payment on a check?
A:  There are several methods available to stop payment on a check. Please select the one that is most convenient for you. (Stop payment requests are in place for 6 months, and a $30 fee is assessed at the time of the request.)

  • Log in to Busey ebank and click Account Summary and select Stop Pay from the sub-menu. Stop payment requests placed over the phone are effective for two weeks. Please send in a signed form within that time to make the request effective for six months.
  • Visit any Busey branch and speak with a personal banker, or call 800.672.8739, option 2. Stop payment requests placed over the phone are effective for two weeks. Please send in a signed form within that time to make the request effective for six months. 
  • Visit busey.com, click customer service to locate a Stop Payment Form that can be completed, printed and mailed to the bank address located on the form.  

Q: How do I sign up for Busey ebank?
A:  To register for Busey ebank:

  • Visit  busey.com
  • Under Online Account Access, click Personal 
  • Under Busey ebank, click New User
  • Complete the registration form. Please note: incomplete forms will be declined.
  • Accept the ebank customer agreement.
  • You will either be given access to Busey ebank immediately or your registration will need to be processed.  You will receive an email confirming we have either approved or declined your request for ebank. When you receive the approval email, you can login to Busey ebank that same day.  If you receive a decline email, please contact customer support for more information.

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With five lines of business—personal, mortgage, commercial, cash management and wealth management—working together as One Busey, we can meet all your financial needs with confidence. Customers who partner with us are rewarded with the Busey Advantage—regional capabilities and local priorities. It's a commitment that has stood the test of time.

On the personal side, Busey Bank promises to make your banking hassle free with smart personal checking and savings accounts, convenient online banking and mobile banking solutions and consumer loans. Whether you are ready to buy your first home or simply want to refinance the one you currently own, our practical homemortgages, participation in a wide range of special loan programs and in-house mortgage expertise mean your home loan is tailored to your individual needs.

From opening your first business checking account or loan to creating a strong succession plan, Busey can help you manage your growing business. Our business banking, lending and cash management solutions give you the tools you need to keep your business successful and nimble. Our participation in a wide variety of specialized programs and in-house credit expertise allow us to tailor commercial lending packages to your unique situation and make faster credit decisions. Busey knows that cash flow is the lifeblood of a business—whether you need help with receivables, payables, liquidity, fraud protection or information reporting, we can customize your cash management solution to your growing business' needs.

You've earned it. We'll grow it. Busey Wealth Management provides asset management, investment and fiduciary services to individuals, businesses and foundations. We build a team of local professionals around your needs to establish the best strategy for your situation. We work closely with you to develop a personal, comprehensive plan that will help you meet your goals and objectives through each phase of the wealth management process.

Innovative Banking. Simplified.

It's your money, and you should be able to access your accounts whether you're out shopping or out of the country.

Busey makes it easy to securely manage your finances whenever you want, wherever you are.

Personal BankingLearn More

First home. Or dream home.

There's no place like it.

Busey promises to find the home financing that's best for you - whether you're just starting out, tired of renting or purchasing your dream home.

MortgageLearn More

A top partner for your bottom line.

You've worked hard to realize your dream of opening a business.

Busey promises to partner with you so you don't have to handle difficult decisions alone.

Business BankingLearn More

You earn it. We'll grow it.

After years of hard work, you want to see your efforts pay off - literally.

Busey promises to make your money work for you.

Wealth ManagementLearn More

Our customers are our neighbors.

When it comes to navigating your unique financial journey, you want a partner who understands who you are, where you came from and where you are headed.

Busey promises expert advice to guide you through every important financial decision.

Resource CenterLearn More

Our roots run deep.

With roots that trace back more than 145 years, our professional farm managers are entrusted to care and maximize value for landowners controlling a combined 100,000+ acres of prime farmland in Illinois.

Ag ServicesLearn More

A top partner for your bottom line.

You've worked hard to realize your dream of opening a business.

We'll build a relationship with you so you don't have to handle these difficult financial decisions alone.

Learn More

Your Dream. Our Promise.

You have big dreams.

Busey promises to help you realize those dreams.

The Busey PromiseLearn More