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Coronavirus Relief Acts


PPP Funds Exhausted for Commercial Banks
Busey Customer Portal Closed for New Applications

On May 5, 2021, the Small Business Administration (SBA) confirmed that Paycheck Protection Program (PPP) funding for commercial banks—including Busey—has been exhausted and that the SBA PPP application portal is no longer accepting applications for loans. Due to the SBA’s announcement, the Busey Customer Portal is no longer accepting new PPP applications at this time.

PPP Customer Portal | Forgiveness Applications

This online portal is designed to streamline the PPP loan forgiveness process, providing Busey customers an intuitive and easy-to-use tool to use while applying for forgiveness. To help you navigate the application process, we’ve developed a PPP Customer Portal Instructional Video—see below.

This video provides borrowers with a step-by-step guide through the loan forgiveness application process using Busey’s Customer Portal—from the initial steps of establishing credentials and logging into the portal all the way through submitting the final application—to make the process as seamless as possible.


By submitting an application to Busey for a loan under the PPP, the applicant(s): (a) understand that Busey anticipates a high volume of applications and there may be processing delays and system failures that interfere with submission of an application to the SBA, that Busey does not represent or guarantee that it will submit an application before funds are no longer available under the PPP or at all, and that Busey will not be responsible if applicant(s) do not receive a loan because funds are no longer available under the PPP, because funds were not disbursed within ten (10) days of SBA approval, or for any other reason, (b) certify that all information contained in such application or otherwise delivered from time to time in connection with such application is true in all material respects, (c) understand that Busey will rely on such information in deciding whether or not to grant or continue credit to the applicant(s) and in the administration of any loan to applicant(s) under the PPP, (d) understand that an application will only be considered a complete application upon the submission of all supporting documentation required by the application and that the applicant(s) may be asked for additional information based upon SBA rules from time to time in effect and/or required by Busey, (e) understand that Busey’s acceptance of an application does not constitute a promise or commitment to lend to applicant(s), (f) understand that Busey can only make a loan if funds remain available under the PPP and Busey does not control how quickly the SBA will respond to any application or in what order, and (g) understand such application and any potential loan to applicant(s) is subject to the requirements of the PPP, which may change at any time, without notice.
In addition to the financial aid put forth through the Coronavirus Relief Acts, Busey has introduced its own Financial Relief Program to help alleviate some of the hardships customers and businesses may face as a result of the current pandemic. 

For details about the Busey program— including additional information on how to receive the available benefits and answers to questions you might have— visit our Financial Relief Program page.
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Busey is grateful to partner with you and your families—through life’s ups and downs—today and for generations to come.