Refreshed Busey eBank


 
Big changes are coming to your online banking and mobile app! On January 27, we will launch a new Busey eBank serving current Busey eBank, Small Business eBank and TheBANK Magic Online users—loaded with easy-to-use tools and providing up-to-the-minute account information.
 
Busey eBank, Small Business eBank or TheBANK Magic Online users: your experience will be impacted Jan. 19-27. After planned system downtime from 3 p.m. on January 24 to 8 a.m. on January 27, all users will transition to the Busey eBank & Mobile App to better serve you.
 
Keep these dates in mind as we transform Busey eBank to better serve customers:

January 19: Last day to use TheBANK PayLink. January 20-26 payments will process as expected. Bill payment payees and history will automatically convert; consider downloading and printing payment history.
Now-January 24: Download transaction history and account statements prior to October 2019. After 1/24, history and statements prior to October will only be accessible from your banker or Busey Customer Care.
January 22: Last day to use Busey Bill Pay. January 22 – 26 payments will process as expected. Bill payment payees and history will automatically convert; consider downloading and printing payment history.
January 24: Last day to use current Busey eBank and TheBANK Magic Online; systems down at 3 p.m. CT. Delete the old apps.
January 24 - 27: Planned system outage; Online and mobile banking unavailable (3 p.m. CT on 1/24 through 8 a.m. CT on 1/27)
January 27: Download the new “Busey – Mobile” app. Begin using the new Busey eBank for online and mobile banking at 8 a.m. CT!

As we upgrade Busey’s eBank & Mobile App, we’re dedicated to providing the support you need. To see how these changes impact you, refer to these helpful resources:

At Busey, we’re committed to delivering service excellence through the very best in innovative technology. The new Busey eBank will offer advantages and improvements—prepare today for a smooth transition at the end of January!
 
 
 
 
 
 
 
 
 
 
 
 
 
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