Paving The Future
Call Busey Customer Care
Mon - Fri 7:30 a.m. - 6 p.m. CT
Sat 8 a.m. - 2 p.m. CT
In the event you’re unable to get connected with someone from our team, we recommend reaching out directly to your local branch, initiating a Live Chat session with us or sending a secure message via busey.com.
We sincerely appreciate your understanding and patience during this time.
Important eBank Enhancements
- Dashboard: main screen showing accounts and quick actions
- Messages: any alerts or marketing messages
- Accounts: full listing of all accounts
- Transfer: view scheduled transfers and make transfers between accounts
- Deposit Check: mobile deposit for checks
- Payments: bill pay and integrated Person-to-Person payments
- Spending Habits: links to Money Manager—our tool for creating budget and transaction categorization
- Support: contact Busey
- Settings: add external transfer accounts—make transfers to your accounts at other financial institutions—and general settings
Busey’s enhanced eBank solution offers faster payment processing—as early as next day if made before 2 p.m. CT and delivered electronically. In addition, POPmoney users will now be included within Bill Payment, allowing Busey customers person-to-person payments with available funds.
- If you currently use POPmoney, you will need to re-establish any payees saved within the new Bill Pay environment.
- All Bill Pay payees will convert automatically. TheBANK PayLink users will retain six months of bill payment history while Busey Bill Pay users will retain one year.
If you have eBills connected through bill payment today, these need to be re-established in the new eBank platform. Similarly, any automatic payments connected to these eBills need to be re-established.
Great news! With the enhanced eBank platform, you’ll have faster availability of your Mobile Deposits, allowing you to conveniently add funds to your account by taking photos of checks. It’s easy, fast, and secure!
To begin, enroll the account(s) to which you wish to deposit. If you are currently enrolled in Mobile Deposit, this will carry over and you do not need to re-enroll.
Busey is pleased to bring debit card management to the enhanced eBank platform! You can now turn your card on or off at any time, report it lost and/or stolen, re-order your card or activate a new card all from your app or browser.
To make card management easier, you will see all debit cards associated with your accounts in the Card Management dashboard.
Card Management - Desktop Version Video
Card Management - Mobile Version Video
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