Welcome Treasury Management Customers



We are pleased to welcome CrossFirst Bank Business Digital Banking customers to Busey Treasury Management. We are committed to providing you with outstanding service and thorough communication. 

This page contains detailed information. The following links offer quick navigation through the page:
 
  
If you require any assistance, please contact CrossFirst’s Support Lines
 
Before June 23:
CrossFirst Bank Commercial Support
844.990.6190
8 AM - 6 PM CT, Monday - Friday
For business account inquiries
From June 23:
Busey Treasury Management Support
800.749.7844
7:30 AM - 6 PM CT, Monday - Friday
For treasury management account inquiries
 
 
 
 

Action Items

 
Beginning June 23
  • Begin using Busey's routing number: 071102568
  • Begin using Busey's SWIFT code (BUYEUS44) for manual wires. Due to conversion, manual wire requests for conversion weekend must be submitted by Friday at 12 p.m. CT. This does not apply to online banking wires.
  • Follow updated cutoff times, described below.
 

Products and Services

Changes and Details
All ACH NACHA-formatted files will need to be updated to reflect the Busey routing number, effective June 23. (Do not apply this change early.) All ACH files delivered via SFTP must be balanced. Temporary limit increases will require client signature approval via DocuSign beginning June 23.
 
ACH cutoff times will also be updated as described in the Cutoff Times section below.
  • Cash Concentration services will continue with no changes
  • Cash Vault services will continue to be serviced as they are today with no changes
Your past payees and history will migrate to the new BillPay system, and there will be no change to BillPay limits. However, you will need to re-initiate future-dated and recurring payments, and re-enroll any eBills. The user experience (look and feel) may be a little different as we update the brand.
  • Credit Cards will not be reissued.
  • Card numbers, users and payment information will remain the same.
  • There are no changes to the ezBusiness or ezCard platforms.
  • No action is needed.

ACH Origination

Same Day ACH via Online Banking and SFTP
7:30 a.m. CT, Cut-Off / 11 a.m. Delivery
12 p.m. CT, Cut-Off / 3 p.m. Delivery
2:30 p.m. CT, Cut-Off / 5 p.m. Delivery

Next Day & Future Dated ACH via Online Banking/SmartPay Express
6 p.m. CT, Cut-Off / Next Day or Future Dated Delivery
 
Next Day & Future Dated ACH via SFTP
7 p.m. CT, Cut-Off / Next Day or Future Dated Delivery


ACH and Check Positive Pay Exception Decisions

3 p.m. CT, Cut-Off


Bill Pay

2 p.m. CT, Cut-Off

 

Internal Transfers

Real Time

 

Remote Deposit Capture & Mobile Deposit

8 p.m. CT, Cut-Off 


Wire Processing

Incoming Wires
5 p.m. CT, Cut-off
 
Outgoing Domestic Wire, Call-In and Online
5 p.m. CT, Cut-Off
 
Outgoing International Wire
Call-In FX: 3 p.m. CT, Cut-Off
Call-In USD: 4 p.m. CT, Cut-Off
Online FX: 4 p.m. CT, Cut-Off
Online USD: 5 p.m. CT, Cut-Off
In late May or early June, you will receive your new Busey Debit Mastercard® in a white, unmarked envelope. Put it in a safe location and continue using your CrossFirst Bank Visa® Debit card through June 22, 2024. Your CrossFirst Bank Visa® Debit card will not work after June 22. 
 
On June 23, you will be able to establish your new PIN by calling Busey’s Anytime Line at 1.800.672.8739 or by visiting your local branch. You can begin using your new Busey Debit Mastercard® immediately after activating your card on June 23. If you have any automatic payments connected to your CrossFirst Bank Visa® Debit card, you will need to update payments with your new Busey Debit Mastercard® information beginning on June 23. More information will be mailed to cardholders directly. If you would like assistance updating your account information, please contact your banker.
Changes to your online banking experience will be limited, though the look and feel of the platform will be a little different. Here are a few key notes:
 
  • Your username and password will remain the same
  • The process for key features will remain the same, including ACH origination, wires, internal transfers and templates
  • The app will be renamed BuseyWallet in the app store
  • You will be able to login to online banking at busey.com beginning on June 23, and a new direct login link will be provided as well
  • 3rd party apps/ERP account linking will need to be re-established
  • FX Wires will have a dedicated platform
  • eBills and future/recurring Bill Pay payments will need to be re-enrolled and re-established
There are no changes expected for Lockbox.
Lockbox numbers, platforms and processing instructions remain the same. 
Scanner machines will not need to be replaced. Machine drivers will need to be uninstalled and reinstalled. Additional communication and support will be provided.
 
Beginning on June 23:
  • Admins will not be able to add users or edit user permissions. Treasury Management Support will do this on request
  • RDC and mRDC will share the same limit
  • The look and feel of the platform may be somewhat different, though no additional change to your procedures is expected
As of June 23, your Busey routing number is 071102568.

As of June 23, Busey's routing number must be used for all ACH origination files and wires transactions, but the routing number will be honored for all other ACH and check transactions through December 31, 2025. To support you in updating your routing number, Busey will share an offer in June to our business clients providing $150 off of checks or related supplies for business customers via our partner Deluxe® Checks. Do not update your routing number before June 23.
 
Beginning June 23, when we receive transaction requests, we’ll send a Notice of Change to the companies with whom you have established automatic payments or deposits, requesting they update your routing number information. We recommend you ensure your routing number information is updated, as some companies may not respond to our Notice of Change.
  
Watch out for fraud and impersonation scams. Busey will not call and ask for your account information or details. Please exercise caution in responding to outreach regarding any of your account details. When in doubt, contact companies directly at their established phone number to provide account updates.
 
 
Remember to update your routing number with the IRS to avoid tax-time delays.
  • Changes to file pick up and drop off locations are expected; SFTP clients will be contacted individually by their Treasury Management banker regarding necessary changes.
  • Client file formats will be unchanged, (except routing number update requirements for ACH Origination NACHA files)
Merchant Services will continue unchanged.

Wire Processing

Commercial customers who initiate wire transfers through digital banking can continue processing commercial manual wires online with no changes. Limits, templates and approval processes in digital banking will continue unchanged. If you are a commercial client and do not have online banking wire services, please speak with your banker to learn more.
 
All personal and commercial wires conducted outside of online banking must be conducted securely through the Busey Wire Desk or in a Busey location. Please note that bankers will no longer be able to manage wires for clients directly.

To conduct manual wires with Busey on June 23, you must complete a Busey Wire Transfer Agreement, establish a new PIN and return your signed PIN Acknowledgment by 12 p.m. CT on June 20. Customers who have used manual wires in the past 6 months were sent new wire agreement forms in April. PIN details are sent once Wire Transfer Agreements are properly returned. Please note, customers will not be able to select their own PIN.
 
As of June 23, incoming domestic and international manual wires must use Busey’s wire information outlined below. Busey’s routing number is 071102568.

INCOMING DOMESTIC WIRE
Receiving Wires from a U.S. Bank to Busey Bank
Beneficiary Bank: Busey Bank
ABA Number: 071102568
Address: 100 W. University Ave.,
Champaign, IL 61820
Beneficiary: Busey Customer Account Number
Busey Customer Name and Address
 
INCOMING INTERNATIONAL WIRE
Receiving Wires from a Foreign Bank to Busey Bank
Beneficiary Bank: Busey Bank
SWIFT/BIC Code: BUYEUS44
Address: 100 W. University Ave.,
Champaign, IL 61820
Beneficiary: Busey Customer Account Number
Busey Customer Name and Address

To minimize posting delays over conversion weekend, please ensure manual wire requests for June 20 - 22 are submitted by 12 p.m. CT on June 20. As of the close of business on June 20, international wires sent via the current CrossFirst Bank SWIFT code will no longer be valid and will be rejected by the SWIFT network.
 
Please note, manual wires are processed Monday - Friday, from 8 a.m. - 5 p.m. CT.













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