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Customer Care

Customer Care Hours

Monday - Friday 7:30 a.m. to 6 p.m. CT
Saturday 8 a.m. to 12 p.m. CT

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Call Busey
Customer Care at 800.672.8739

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Message Us

To start a virtual chat with our Customer Care team, please use the Busey - Mobile app or via eBank.
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In Person

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Direct message
@Busey on our verified Twitter account
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Please do not provide personal or account information in your email.
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100 W University Ave
Champaign, IL 61820
Our phone system has recently been updated to better serve you.

Send us a secure message and we'll respond within one business day. If your inquiry needs immediate attention, contact our Customer Care team at 800.672.8739 or initiate a chat session via eBank or Busey - Mobile app.

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Debit Mastercard®: 800.672.8739 | Elan Credit Card: 866.234.4691