Customer Care

Customer Care Hours

Monday - Friday 7:30 a.m. to 6 p.m. CST
Saturday 8 a.m. to 12 p.m. CST


Call Busey
Customer Care at 800.672.8739

Message Us

To start a virtual chat with our Customer Care team, please use the Busey - Mobile app or via eBank.

In Person


Direct message
@Busey on our verified Twitter account


Please do not provide personal or account information in your email.


100 W University Ave
Champaign, IL 61820
Send us a secure message and we'll respond within two business days. If your inquiry needs immediate attention, contact our Customer Care team at 800.672.8739 or initiate a chat session via eBank or Busey - Mobile app.

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Report a Lost or Stolen Card

Debit Mastercard®: 800.672.8739 | Elan Credit Card: 866.234.4691

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