Volunteer family walking in a field.
AT BUSEY, IT'S NOT JUST ABOUT DOING BUSINESS.

But doing good...

Busey Promise


Supporting the arts, advocating for our youth and helping those in need.
 
We’re proud to give back to our communities. Doing the right thing for our customers. And building trusted relationships that span generations.
 
That’s been our promise since we opened our doors more than 150 years ago, and it remains our promise today.
 

Our Vision

Service Excellence in Everything We Do for Our Pillars.

To achieve our vision, we consistently fulfill promises made to Pillars—associates, customers, shareholders and communities. By investing in our associates and empowering them to exceed the needs of our customers, and working together to strengthen our communities, our shareholders are rewarded with a vibrant, thriving company.
 
 
 
 
Core Values

We are responsible for preserving the Busey legacy—a legacy of associate excellence, customer service, community involvement and expanding shareholder value.

While we operate multiple business lines, we serve our customers as One Busey. Since we opened our doors over 150 years ago, our core values have remained, creating a strong foundation and shaping our culture.
 
  • Knowledgeable—We give customers correct information rather than guesses. We find answers rather than say "I don't know." We understand Busey services and the technical aspects of our jobs.
  • Trustworthy—We handle customer accounts with care and confidentiality. Integrity is our leading guide as we work with customers and their financial affairs. We demonstrate good judgment and common sense when making decisions.
  • Friendly—We remember that every customer is our guest. We greet each customer immediately with a warm and sincere welcome. We use the customer's name, smile, shake hands, and introduce ourselves as though the customer were a guest in our home.
  • Responsive—We acknowledge our customer immediately. We put aside what we are working on and give that individual our full attention. We follow up to be sure customers' needs are met within 24 hours.
  • Community-minded—We build strong communities through leadership and volunteerism. We work in the community to ensure stable foundations for our families and our organization.
  • Customer-centric—We operate our company from a customer's point of view. We develop long-term, trusting relationships by continually listening to and solving key customer needs.
As of June 30, 2019, First Busey Corporation (Nasdaq: BUSE) was a $9.61 billion financial holding company headquartered in Champaign, Illinois.

Busey Bank, a wholly-owned bank subsidiary with total assets of $7.66 billion as of June 30, 2019, is headquartered in Champaign, Illinois and has 44 banking centers serving Illinois, 13 banking centers in the St. Louis, Missouri metropolitan area, five banking centers serving southwest Florida and a banking center in Indianapolis, Indiana. Through the Busey Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $7.47 billion. Busey Bank owns a retail payment processing subsidiary, FirsTech, Inc., which processes approximately 28 million transactions per year using online bill payment, lockbox processing and walk-in payments at its 4,000 agent locations in 43 states. More information about FirsTech, Inc. can be found at firstechpayments.com.

Busey Bank was named among Forbes’ 2019 Best-In-State Banks—one of five in Illinois and 173 from across the country, equivalent to 2.8% of all banks. Best-In-State Banks are awarded for exceptional customer experiences as determined by a survey sample of 25,000+ banking customers who rated banks on trust, terms and conditions, branch services, digital services and financial advice.

TheBANK of Edwardsville, a wholly-owned bank subsidiary of the Company with total assets of $1.95 billion as of June 30, 2019, is headquartered in Edwardsville, Illinois and has 19 banking centers. Through TheBANK of Edwardsville Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $1.50 billion.

For more information about us, visit busey.com and 4thebank.com.
Busey knows the importance of a lasting promise. We are pleased to recognize the scholastic achievements and bright futures of local youth with Busey’s Community Reinvestment Act (CRA) Scholarships. Available in each market, these scholarships support the academic endeavors of low-to-moderate income students with a desire to continue their higher education.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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