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Customer Care

Florida customers can access a specialized service team by
calling 800.672.8739 and using option 7.

We're here to help.

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Phone 

Call Busey
Customer Care at 800.672.8739
217.365.4544
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Message Us

To start a virtual chat with our Customer Care team, please use the Busey - Mobile app or via eBank.
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In Person

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Twitter

Direct message
@Busey on our verified Twitter account
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Email

Please do not provide personal or account information in your email.
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Mail

100 W University Ave
Champaign, IL 61820
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Bank by Appointment

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Frequently Asked Questions

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Holiday Observances

 

Customer Care Hours

Monday - Friday 7:30 a.m. to 6 p.m. CT
Saturday 8 a.m. to 12 p.m. CT

Report a Lost or Stolen Card

Debit Mastercard®: 800.672.8739
Elan Credit Card: 866.234.4691