Private Banking



We are pleased to welcome CrossFirst Private Banking clients to Busey Private Banking on Monday, June 23. We are committed to providing you with outstanding service and thorough communication throughout the transition and beyond.

This page contains detailed information. The following links offer quick navigation through the page:
 
For personalized service, please contact your Private Banker directly.
 
 
Before June 23:
CrossFirst Bank Client Care
844.261.2548
24 hours a day, 7 days a week
 
Beginning on June 23:
Busey Customer Care
800.67 | BUSEY
Monday - Friday 7:30 a.m. to 6 p.m. CST
Saturday 8 a.m. to 12 p.m. CST
Busey Virtual Agent available 24/7
 
  Holiday observances are posted at busey.com.
 

Action Items

 
Beginning June 23
  • Begin using Busey's routing number: 071102568
  • Begin using Busey's SWIFT code (BUYEUS44) for manual wires. Due to conversion, manual wire requests for conversion weekend must be submitted by Friday at 12 p.m. CT. This does not apply to online banking wires.
  • Follow updated cutoff times, described below.
 

Products and Services

Changes and Details

Final CrossFirst Bank account statements will be generated on Friday, June 20. This special paper statement will include payment of all earned interest with any applicable fees assessed.

Beginning June 23, your monthly statement schedule will resume based on your CrossFirst statement cycle. You will notice a change in the appearance of your statements upon conversion. Your account numbers will no longer be masked.

Quarterly Savings statements and payment of all earned interest will be delivered at the end of each calendar quarter. You will receive your first quarterly statement on June 30.

If you are enrolled for eStatements with CrossFirst Bank, you will automatically receive Busey eStatements. Paper statements will be charged a $4 fee.

Beginning on June 23, ATM deposits must be made by 4 p.m. CT for the funds to be available within two business days. As a Busey client, you will have access to approximately 40,000 surcharge-free ATMs nationwide through the MoneyPass® ATM network. Starting June 23, fees for non-Busey ATM transactions (Out of Network Fees) will no longer be waived for CrossFirst customerss. View a full list of our ATMs.

  • Credit Cards will not be reissued.
  • Card numbers, users and payment information will remain the same.
  • No action is needed.

ACH Origination

Same Day ACH via Online Banking and SFTP
7:30 a.m. CT, Cut-Off / 11 a.m. CT, Delivery
12 p.m. CT, Cut-Off / 3 p.m. CT, Delivery
2:30 p.m. CT, Cut-Off / 5 p.m.CT, Delivery

Next Day & Future Dated ACH via Online Banking/SmartPay Express
6 p.m. CT, Cut-Off / Next Day or Future Dated Delivery
 
Next Day & Future Dated ACH via SFTP
7 p.m. CT, Cut-Off / Next Day or Future Dated Delivery


ACH and Check Positive Pay Exception Decisions

3 p.m. CT, Cut-Off


Bill Pay

2 p.m. CT, Cut-Off

 

Internal Transfers

Real Time

 

Remote Deposit Capture & Mobile Deposit

8 p.m. CT, Cut-Off 


Wire Processing

Incoming Wires
5 p.m. CT, Cut-off
 
Outgoing Domestic Wire, Call-In and Online
5 p.m. CT, Cut-Off
 
Outgoing International Wire
Call-In FX: 3 p.m. CT, Cut-Off
Call-In USD: 4 p.m. CT, Cut-Off
Online FX: 4 p.m. CT, Cut-Off
Online USD: 5 p.m. CT, Cut-Off
 
 
In late May or early June, you will receive your new Busey Debit Mastercard® in a white, unmarked envelope. Put it in a safe location and continue using your CrossFirst Bank Visa® Debit card through June 22, 2024. Your CrossFirst Bank Visa® Debit card will not work after June 22. 
 
On or after June 23, you will be able to establish your new PIN by calling Busey’s Anytime Line at 1.800.672.8739 or by visiting your local branch. You can begin using your new Busey Debit Mastercard® immediately after activating your card on June 23. If you have any automatic payments connected to your CrossFirst Bank Visa® Debit card, you will need to update scheduled and automatic payments with your new Busey Debit Mastercard® information beginning on June 23. More information will be mailed to cardholders directly. If you would like assistance updating your account information, please contact your banker.
Our Busey Wallet Guide is now available online. Click on the Online & Mobile Banking tile to view.
 
 
The digital and mobile banking experience will function very similarly, but may look and feel somewhat different after conversion. As of June 23, 2025, you can log in to digital banking from the login menu at busey.com, or by going directly to digitalbanking.busey.com. Your username and password will remain the same. If you have saved the online banking link, be sure to update it in your bookmarks. A few other key changes to note:
  • If you have connected your CrossFirst accounts to any 3rd party apps (like Plaid, etc.), these will need to be relinked.
  • FX wires will look and feel a little bit different.
  • You will need to establish a new Zelle® account after conversion, as this cannot be transferred.
  • If you need to update your app it will be renamed Busey Wallet in the app store.
If you use Bill Pay, your limits will remain the same, and your past payees, future-dated and scheduled payments, and your payment history will be automatically migrated to the new Bill Pay system.

All ICS accounts will be migrated to the Busey IntraFi account. Your target balances and interest rates will remain the same. The control panel may look and feel somewhat different.
As of June 23, your Busey routing number is 071102568.

As of June 23, Busey's routing number must be used for all wires transactions, but the routing number will be honored for all other ACH and check transactions through December 31, 2025. To support you in updating your routing number, Busey will share an offer in June for one free book of checks for consumer accounts and $150 off of checks or related supplies for business customers via our partner Deluxe® Checks. Do not update your routing number before June 23.
 
Beginning June 23, when we receive transaction requests, we’ll send a Notice of Change to the companies with whom you have established automatic payments or deposits, requesting they update your routing number information. We recommend you ensure your routing number information is updated, as some companies may not respond to our Notice of Change.
  
Watch out for fraud and impersonation scams. Busey will not call and ask for your account information or details. Please exercise caution in responding to outreach regarding any of your account details. When in doubt, contact companies directly at their established phone number to provide account updates.
 
 
Remember to update your routing number with the IRS to avoid tax-time delays.


Wire Processing

 
All personal and commercial wires conducted outside of online banking must be conducted securely through the Busey Wire Desk or in a Busey location. Please note that bankers will no longer be able to manage wires for clients directly.

To conduct manual wires with Busey on June 23, you must complete a Busey Wire Transfer Agreement, establish a new PIN and return your signed PIN Acknowledgment by 12 p.m. CT on June 20. Customers who have used manual wires in the past 6 months were sent new wire agreement forms in April. Please complete all sections of the agreement, including limits, to avoid delays in application processing. PIN details are sent once Wire Transfer Agreements are properly returned. Please note, customers will not be able to select their own PIN.
 
As of June 23, incoming domestic and international manual wires must use Busey’s wire information outlined below. Busey’s routing number is 071102568.

INCOMING DOMESTIC WIRE
Receiving Wires from a U.S. Bank to Busey Bank
Beneficiary Bank: Busey Bank
ABA Number: 071102568
Address: 100 W. University Ave.,
Champaign, IL 61820
Beneficiary: Busey Customer Account Number
Busey Customer Name and Address
 
INCOMING INTERNATIONAL WIRE
Receiving Wires from a Foreign Bank to Busey Bank
Beneficiary Bank: Busey Bank
SWIFT/BIC Code: BUYEUS44
Address: 100 W. University Ave.,
Champaign, IL 61820
Beneficiary: Busey Customer Account Number
Busey Customer Name and Address

To minimize posting delays over conversion weekend, please ensure manual wire requests for June 20 - 22 are submitted by 12 p.m. CT on June 20. As of the close of business on June 20, international wires sent via the current CrossFirst Bank SWIFT code will no longer be valid and will be rejected by the SWIFT network.
 
Please note, manual wires are processed Monday - Friday, from 8 a.m. - 5 p.m. CT.
 
Commercial clients who initiate wire transfers through digital banking can continue processing commercial manual wires online with no changes. Limits, templates and approval processes in digital banking will continue unchanged. If you are a commercial client and do not have online banking wire services, please speak with your banker to learn more.
 
 












 Wire Transfers
Frequently Asked Questions
Welcome to Busey
 Expected Changes
Transition Timeline
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