But doing good...

Busey Promise

Supporting the arts, advocating for our youth and helping those in need. We’re proud to give back to our communities. Doing the right thing for our customers. And building trusted relationships that span generations. 

That’s been our promise since we opened our doors more than 155 years ago, and it remains our promise today.

To achieve our vision, we consistently fulfill  promises made to Pillars—associates, customers, communities and shareholders. By investing in our associates and empowering them to exceed the needs of our customers, and working together to strengthen our communities, our shareholders are rewarded with a vibrant, thriving company.

Core Values
We are responsible for preserving the Busey legacy—a legacy of associate excellence, customer service, community involvement and expanding shareholder value.
While we operate multiple business lines, we serve our customers as One Busey. Since we opened our doors over 150 years ago, our core values have remained, creating a strong foundation and shaping our culture.

  • Knowledgeable—We give customers correct information rather than guesses. We find answers rather than say "I don't know." We understand Busey services and the technical aspects of our jobs.
  • Trustworthy—We handle customer accounts with care and confidentiality. Integrity is our leading guide as we work with customers and their financial affairs. We demonstrate good judgment and common sense when making decisions.
  • Friendly—We remember that every customer is our guest. We greet each customer immediately with a warm and sincere welcome. We use the customer's name, smile, shake hands and introduce ourselves as though the customer were a guest in our home.
  • Responsive—We acknowledge our customer immediately. We put aside what we are working on and give that individual our full attention. We follow up to be sure customers' needs are met within 24 hours.
  • Community-minded—We build strong communities through leadership and volunteerism. We work in the community to ensure stable foundations for our families and our organization.
  • Customer-centric—We operate our company from a customer's point of view. We develop long-term, trusting relationships by continually listening to and solving key customer needs.
At Busey, we’re a community organization, committed to helping customers’ and communities’ dreams come true. Since we first opened our doors in 1868, we have built on a tradition of close relationships and broad financial capabilities. Looking back, we’ve come a long way in 155 years, yet the core values—dedicated associates, strong customer partnerships and thriving communities—instilled years ago are still the cornerstones of Busey. Look back at the milestones that shaped who we are today….

As of March 31, 2024, First Busey Corporation (Nasdaq: BUSE) was a $11.89 billion financial holding company headquartered in Champaign, Illinois.

Busey Bank, a wholly-owned bank subsidiary of First Busey Corporation, had total assets of $11.86 billion as of March 31, 2024, and is headquartered in Champaign, Illinois. Busey Bank currently has 58 banking centers, with 21 in Central Illinois markets, 13 in suburban Chicago markets, 20 in the St. Louis Metropolitan Statistical Area, three in Southwest Florida, and one in Indianapolis. More information about Busey Bank can be found at

Through Busey’s Wealth Management division, the Company provides a full range of asset management, investment, brokerage, fiduciary, philanthropic advisory, tax preparation, and farm management services to individuals, businesses, and foundations. Assets under care totaled $12.76 billion as of March 31, 2024. More information about Busey’s Wealth Management services can be found at

Busey Bank’s wholly-owned subsidiary, FirsTech, specializes in the evolving financial technology needs of small and medium-sized businesses, highly regulated enterprise industries, and financial institutions. FirsTech provides comprehensive and innovative payment technology solutions, including online, mobile, and voice-recognition bill payments; money and data movement; merchant services; direct debit services; lockbox remittance processing for payments made by mail; and walk-in payments at retail agents. Additionally, FirsTech simplifies client workflows through integrations enabling support with billing, reconciliation, bill reminders, and treasury services. More information about FirsTech can be found at

For the first time, Busey was named among the World’s Best Banks for 2024 by Forbes, earning a spot on the list among 68 U.S. banks and 403 worldwide. Additionally, Busey Bank was honored to be named among America’s Best Banks by Forbes magazine for the third consecutive year. Ranked 40th overall in 2024, Busey was the second-ranked bank headquartered in Illinois of the six that made this year’s list and the highest-ranked of those with more than $10 billion in assets. Busey is humbled to be named among the 2023 Best Banks to Work For by American Banker, the 2023 Best Places to Work in Money Management by Pensions and Investments, the 2023 Best Places to Work in Illinois by Daily Herald Business Ledger, and the 2023 Best Companies to Work For in Florida by Florida Trend magazine. We are honored to be consistently recognized globally, nationally and locally for our engaged culture of integrity and commitment to community development.
Busey knows the importance of a lasting  promise. We are pleased to recognize the scholastic achievements and bright futures of local youth with Busey Bank Bridge Scholarships. Available in each market, these scholarships support the academic endeavors of low-to-moderate income students with a desire to continue their higher education.

Our Vision

Service Excellence in Everything We Do for Our Pillars.

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